HOW TO HIRE A VIDEO SURVEILLANCE COMPANY TO PROTECT YOUR BUSINESS
Choosing the right video surveillance company is very important for your business security. The problem is, many businesses buy cameras or sign contracts without asking the right questions. This can lead to extra hidden costs, outdated technology, poor customer support, or limited coverage.
To help you avoid these problems, here are the main questions you should ask before hiring a video surveillance company, along with easy solutions and actionable tips.
1. Do You Offer Remote Monitoring and Mobile Access?
Security is useless if you can’t access your system remotely. Some companies don’t offer reliable mobile apps or real-time monitoring.
- Mobile apps for iOS & Android
- Web portal
- Real-time alerts for suspicious activity
2. HOW IS VIDEO FOOTAGE STORED AND FOR HOW LONG?
Many businesses only realize later that their system keeps footage for just 7–14 days.
Solution: Confirm:
- Do they offer cloud storage, local storage, or hybrid options?
- How long footage is retained (30, 60, or 90 days)?
Whether storage can scale as your business grows.
3. ARE THE CAMERAS WIRED, WIRELESS, ORIP-BASED?
Using the wrong type of camera can result in poor coverage or security risks.
Solution: Discuss whether your setup will include:
- Wired CCTV (reliable but harder to scale)
- Wireless cameras (easier to install but network dependent)
- IP cameras (high-definition, secure, and scalable)
4. How Do You Protect Systems from Cyber Threats?
Hackers can easily exploit weak IP camera setups.
Solution: Always ask:
- Is footage encrypted?
- Are there multi-factor login options?
- Do they provide regular security updates?
5. WHAT SUPPORT AND MAINTENANCE DO YOU PROVIDE?
Some providers disappear, leaving businesses unsupported.
Solution: Ask about video surveillance services.
- 24/7 technical support availability
- Maintenance schedules & upgrade policies
- Warranty and replacement services
6. Can the System Scale With My Business?
Outgrowing your video surveillance system often means costly replacements.
Solution: Choose a provider that offers
- Modular, scalable systems
- AI-powered features (motion detection, license plate recognition, intrusion alerts)
- Flexible cloud storage plans
7. What Experience Do You Have in My Industry?
Different industries, like construction sites, shopping malls, retail, healthcare, warehouses, vacant properties, etc., need different video surveillance solutions.
Solution: Ask:
- Have you worked with businesses like mine?
- Do you understand compliance needs?
- Can you share success stories or references?
Why Businesses Choose IVIS Security?
At the end of the day, you need a video surveillance company you can trust, one that not only installs cameras but also provides ongoing support, smarter monitoring, and scalable video surveillance solutions.
That’s why businesses across industries choose IVIS SECURITY. With our:
- 24/7 remote video monitoring
- AI-powered smart surveillance
- Transparent pricing with no hidden costs
- Industry-specific expertise
We help businesses stay secure and profitable.
Final Thoughts
Asking the right questions before hiring a video surveillance company ensures you get value, security, and peace of mind.
- Always ask about costs, remote access, storage, support, and scalability.
- Work with a provider that offers industry expertise and cybersecurity safeguards.
- Choose a trusted partner like IVIS SECURITY that puts your business safety first.
Ready to upgrade your business security? Explore our solutions at IVIS SECURITY and schedule a consultation today.